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Terms and Conditions

Shipping and Delivery

When We Ship

Our goal is to get you your order as quickly as possible.  Most orders are shipped the same day they are placed provided you order before 12:00 PM Eastern USA Time, otherwise it will ship the next business day.  Business days are Monday through Friday. Note: Due to the large volume of orders placed over the weekend, orders placed after 5:00 PM Sunday through Monday will be shipped out on Tuesday..  The exception: UPS Next Day and 2nd Day orders placed over the weekend ship out Monday.

If an item is a special order or being sourced locally, the items are typically shipped out within a day or two.  If there is a longer delay, we will contact you.

United States

USPS

United States Postal Delivery times are estimates. We do not guarantee United States Postal Delivery Times.

UPS

Next Day Air or 2nd Day Air orders need to be placed before 12:00 PM, or they will ship the following business day. Customers will receive their package on Monday for a next day air order that is processed before 12:00 PM on Friday. Customers will receive their package on Tuesday for a 2nd day air order that processes before 12:00 PM on Friday.

Note: There is no Saturday/Sunday delivery for UPS.

International Orders

Please select International Shipping option. International customers have the option to choose between UPS, USPS Priority or USPS First-Class shipping.  

We do not recommend First-Class International due to lack of tracking.  Due to not being able to determine delivery of First-Class packages, Z1 Enterprises will not be responsible for lost First-Class packages.

If the USPS website is unavailable while Z1 Enterprises calculates shipping costs, a default shipping cost may be entered based on product value. Please note we may need to adjust shipping costs in this situation.

International Shipping costs do not include any duties, taxes, or brokerage fees that may result of the products being shipped from the United States.  Buyer is responsible for any and all duty, tax or brokerage fees that may result from the shipment.  Please check with your local customs office for further details.  

Multiple Shipping Addresses

You may ship items to separate mailing addresses ONLY by placing separate orders for each destination.

Shipping to a P.O. Box

Because of UPS limitations, we cannot ship items via UPS to a Post Office box. UPS requires a street address for all deliveries. Please be sure to enter a complete shipping address for all online orders where the item description states shipment by UPS, or where you require delivery by UPS. We will automatically switch orders going to a PO Box over to USPS Priority Mail if a UPS shipping option is selected.  Packages will be shipped without requiring signature.

Shipping Times (after it leaves the warehouse)

UPS_Shipping_Times



Priority_Shipping_Times



Free Shipping

We offer free shipping on all orders over $100 within the contiguous (lower 48) USA States.  We offer free shipping on all international orders over $300 outside the United States.

Note, some bulky and/or heavy items are not eligible for free shipping.  If the item is not eligible, it is noted in the product description and you are alerted when checking out.  If you wish to receive free shipping, please remove the item that is not eligible.

Free shipping is not eligible with other discounts such as dealer discounts.

If returning items that were shipped for free, customer may incur extra return fees to cover the free shipping cost.

California Emissions Regulation

California has instituted an amendment to their vehicle code regulations section 27156(c). Don’t worry you don’t need to be a lawyer; we’ll break it down for you.

In a nutshell, Californians are no longer able to lawfully modify or remove any part of a motor vehicle that acts as an emissions or pollution control device. This includes but is not restricted to exhaust systems, mufflers, carburetors, evaporative loss collection systems, and catalytic converters. You can replace parts with original equipment that meets the regulations, or even install aftermarket parts that have been exempted by the executive officer of the state board.

Hazardous Materials

Chemicals, oils, aerosol spray cans are all considered hazardous material. We cannot ship these products internationally or to Alaska and Hawaii. Within the contiguous USA, we cannot ship these hazardous materials via air (air includes USPS Priority and Express Mail, UPS 3-Day or faster services) - UPS Ground is the ONLY shipping option for these items.

Shortages and Shipping Damage

Damage or loss in transit by courier is the responsibility of the carrier (you must contact the carrier in case of damage or non-delivery and make a claim). Shipments must be opened immediately upon receipt and the contents checked for completeness, damage and proper application as we will not accept claims after 10 days from date the package was received.  If there is any damage to the order, place a claim with the carrier immediately and be sure to keep all original shipping cartons, packing, etc. The courier company will want to examine them before approving claim for payment. Mail shipments (outside USA) often are held by Customs or the Post office. You should check with your carrier or local post office/customs department if the package does not arrive in a timely manner.

Payments

Orders can only be placed online.  We do not have a minimum order and all prices are in US Dollars. Prices are subject to change.  We accept Visa, Mastercard, American Express and Discover Cards and payments by Paypal. Additions or other changes cannot be made to orders after they are placed.

Paypal E-Check orders will be held until the funds clear. Money orders and paper checks are not accepted.  We do not accept Cash On Delivery (COD) payments.

If you cannot purchase by Paypal or credit card, we recommend asking a friend or relative who does have these options available to place the order for you. The Online system sends a notice of shipment and a Tracking number when the shipment is made.

Z1 Enterprises reserves the right to cancel any order prior to shipment at its discretion. In the event of a cancellation the refund process for the full payment shall be started at the same time as the cancellation, and the customer will be notified via email.

When placing your order, please double check the product photo and description to make ensure that the part you order fits your specific bike, as all qualifying returns have a 15% restocking fee, and shipping is non-refundable. Please see our Returns Policy for further details.

In Store Pickups

We accept in store pickups.  We love meeting our customers!  If you would like to pick up the item, please contact our customer service department ahead of time so we can have your order ready.   We will refund you the shipping cost if you choose to pick up the items yourself. We cannot discount your shipping cost until after you have placed the order.  The refund could take several days to process depending on bank processing times.

State Sales Taxes

For all Z1 Enterprises purchases, sales tax will be charged where Z1 Enterprises is required by law to charge tax. We will charge the applicable City, County and State sales taxes in the following state(s): Florida.

Fitment Disclaimer

To the best of our knowledge, all photos and application information contained herein are accurate. However, Z1 Enterprises assumes no liability related to product use and fitment. Buyers are solely responsible to insure that product use and fitment is consistent with their machine and application.

Marked Down Product

Product which has been marked down with special pricing in RED may be interpreted as product which has deviated from its original MSRP. These products may include, but are not limited to;

Sale Products

Promotional Products

Closeout Product

Discontinued Product

Open Box Product

Any product listed on the Z1 Enterprises web store which carries marked down special pricing, does NOT fall under the same return policies as new “non-special priced” products. All discounted pricing sales are final. No returns will be accepted.

Products in the Garage Store Category are typically closeouts, overstock, or discontinued parts. In some cases we may list open box returns. This product has been inspected and deemed functional as per its intended use. Any damage or blemishes have been pictured and explained. All sales of this product are final. No returns will be accepted.

If you have any questions or are uncertain about any marked down items please contact our customer service department.

Product Warranty/Liability

General merchandise is guaranteed for 45 Days from date of retail against manufacturer's defect in workmanship or material. Guarantee is limited to replacement of the unit or defective component thereof only. Any item which has been modified, subjected to misuse, neglect, incorrect installation or application is not covered.

We make every effort to ensure every product we sell is made from quality materials and fits your motorcycle.  If you have a problem, we make every effort to help resolve the issue. Please see our Returns Policy for further details.

Please note, manufacturer warranties must be addressed with the manufacturers and often times the manufacturers require any claimed defective part be sent directly to them.

Indemnification

Buyer shall defend, indemnify and hold Z1 Enterprises and its suppliers, including, but not limited to, their affiliates, agents, assigns, attorneys, employees, insurers, officers, predecessors, representatives, and successors, harmless from and against all claims, liabilities, costs and expenses (including, but not limited to, those related to injury or to death of Buyer or other persons) arising from or connected with (a) a breach by Buyer of this Agreement or (b) the possession, handling, use, or resale of the products by Buyer or others, including, but not limited to, any claims alleging negligence on the part of Z1 Enterprises. Z1 Enterprises may participate in the defense of any such claim for the further protection of its own interests.

Limitation of Liability

Without limiting the scope of any other terms and conditions herein, including Z1 Enterprises disclaimer of warranties, no claim of any kind, whether as to products delivered or for non-delivery of products, or otherwise, and whether based on contract, breach of warranty, negligence, strict liability, indemnity, contribution, or otherwise, shall be greater in amount than the purchase price of the products in respect of which damages are claimed. IN NO EVENT SHALL Z1 Enterprises BE LIABLE FOR LOSS OF BUSINESS, LOSS OF PROFITS OR GOOD WILL, OR ANY OTHER INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BUYER’S CLAIM IS BASED ON CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, INDEMNITY, CONTRIBUTION, OR OTHERWISE, AND NOTWITHSTANDING ANY CLAIM THAT SUCH LOSSES WERE REASONABLY FORESEEABLE TO Z1 Enterprises OR ANY FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.

Force Majeure

Without limiting the scope of any other terms and conditions herein, Z1 Enterprises shall not be responsible or liable for any delay or failure to deliver any or all of the products for causes beyond its reasonable control, including, but not limited to, any cause or circumstance which makes impracticable the production, transportation or delivery of the products. Z1 Enterprises may cancel an order to the extent the quantity not delivered is due to any such cause or circumstance. In no event shall Z1 Enterprises be obligated to purchase products to replace any quantity not delivered due to any such cause or circumstance. In the event of any cause or circumstance excusing Z1 Enterprises, Z1 Enterprises shall have the right to allocate any remaining product supply among its customers, including those not under contract, in a fair and reasonable manner, and Buyer hereby releases Z1 Enterprises from responsibility or liability for any resulting incomplete fulfillment of Buyer’s order.

Privacy and Security

We at Z1 Enterprises are committed to protecting your privacy.

Please see our Privacy Policy for additional information.

Copyright

Please read this Copyright Notice carefully before using this site. By using this site, you signify your consent to the terms of this Copyright Notice. If you do not agree to the Terms, please exit the site.

Terms

You should assume that everything you see, read or hear on this site is protected by copyright, design right and/or other intellectual property rights unless otherwise stated and may only be used in accordance with these Terms. Z1 Enterprises does not warrant or represent that your use of materials displayed on this site will not infringe rights of third parties not owned by or affiliated with Z1 Enterprises. Images, illustrations, graphics, text, etc, are either the property of Z1 Enterprises or third parties who have licensed their rights to Z1 Enterprises.  The use of these materials by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms. Any unauthorized use of the images may violate copyright laws, trademark laws and/or other regulations and statutes.

The trademarks, logos and designs displayed on the site, are the property of Z1 Enterprises or third parties who have licensed their rights to Z1 Enterprises. Nothing contained on the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the site without the written permission of Z1 Enterprises or such third party that may own the trademarks displayed on the site.

You may download, print and store selected portions of the content of the site provided that you (i) only use these copies for your own personal, non-commercial use, (ii) do not copy or post the content on any network computer or broadcast the content in the media, and (iii) do not modify or alter the content in any way. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Z1 Enterprises reserves complete title and full intellectual property rights in any content you download from this site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without obtaining written permission from Z1 Enterprises in advance.

Z1 Enterprises has not reviewed all of the sites linked to this site and is not responsible for the contents of any off-site pages or any other sites linked to this site. Your linking to any other off-site pages or other sites is at your own risk.

This site may contain links to other Websites operated by third parties other than Z1 Enterprises. Such links are provided for your convenience only.  Z1 Enterprises does not control such Websites and is not responsible for their content. The fact that this site contains links to other sites does not mean that Z1 Enterprises approves of, endorses or recommends those sites, nor does it imply any association with their operators. Z1 Enterprises disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity of any content on any other site and disclaims all responsibility for any loss, injury, claim, liability or damage of any kind resulting from any third party Web sites or content therein directly or indirectly accessed through links in this site.

General Terms of Purchase

The terms and conditions set forth in these terms of purchase (this (“Agreement”) and the “Terms of Access” constitute the entire agreement between Z1 Enterprises and you (the “Buyer”) concerning product purchase through the Website, phone or email. Capitalize terms used herein shall have the meaning as defined herein, or if not defined, as defined in the Terms of Access.

Offer and Acceptance

By ordering a product on the Website, by phone or by email, Buyer shall be deemed to have made an offer to buy the specified product from Z1 Enterprises pursuant to this Agreement. The acceptance and fulfillment by Z1 Enterprises of any order placed with Z1 Enterprises is subject to Buyer’s acceptance of all of the terms of this Agreement.

Buyer Agreement

a. No waiver by either party of any breach of any terms or conditions contained herein shall be construed as a waiver of any succeeding breach of the same or any other terms or condition herein. Nothing contained herein shall limit the remedies of Z1 Enterprises in the event of Buyer’s breach of this Agreement.

b. All notices related to this Agreement shall be in writing. The parties expressly agree that electronic communications shall be considered “writings” for all purposes under applicable law. If notice is not sent by electronic communications, notices shall be deemed given when delivered to or deposited in the United States mail, first class, postage prepaid, and, if to Buyer, sent to the address identified by Buyer when registering to purchase products through the Website and, if to Z1 Enterprises, 201 Kelsey Lane, Suite B, Tampa, FL 33619.

c. If any terms and conditions herein are held to be invalid or unenforceable, such holding shall not affect the validity or enforceability of any other term or condition herein.

d. These Terms and Conditions shall be governed by and construed under the laws of the State of Florida, United States of America, without regard to conflict of laws principles. Any legal action with respect to any transaction subject to this Agreement must be commenced within one year after the cause of action has arisen. Any actions arising out of products purchased through the Website shall be commenced in the state or federal courts of Florida. Buyer agrees to submit to the jurisdiction of these courts and waives any claim that venue is improper for any reason in these courts.

e. Z1 Enterprises may at any time revise these Terms by updating this posting. You are bound by any such revision and should therefore periodically visit this page to review the current Terms to which you are bound.